FAQ
Do I need a doctor’s referral to make an appointment?
No, you absolutely do not! You can call or message us directly to make an appointment. We have a wonderful assistant, Sadi,
who will help match you to a counselor and get you on their schedule ASAP.
Do I have to know which counselor I want to work with before I reach out?
Absolutely not! If you read the bios on our website and find someone your really connect with, that’s great! But if you don’t
that’s great too! All you have to do is reach out to us and our assistant, Sadi, can help determine which counselor would work
best for you. she will work on getting you on their schedule! Don’t worry, we’ve got your back!
Do you treat things like anxiety and depression?
Yes we do. We work with clients with all sorts of mental health struggles/diagnoses,
we just consider how pain/illness may be affecting your mental health.
What will my first session look like?
It is understandable and completely normal to be nervous and apprehensive when coming to your first counseling session. Right
now all of out sessions are telehealth and take place through your patient portal through counsol. Upon booking the session you will get a welcome email from Counsol, click on this link and it will lead you to some paperwork. While paperwork can be annoying, you won’t be able to log on the appointment until they are complete. At the time of the appointment log onto Counsol, click “start session” and it will lead you right to your counselor! The first session is an intake session and will probably be one of more formal session you have with your counselor. You and your counselor will spend time getting to know each other and connecting as people. Your counselor will learn about your medical and mental health journey and the two of you together will create goals detailing what you want to achieve in working together.
Remember all of the time you spend with your counselor is your time. You are welcome to share what you want to and you will never be forced to share anything you are not comfortable with. We encourage you to speak up, talk with your counselor and make every session and interaction a conversation. We want you two to become a team. We are here to help and want to create a safe and comforting space where you can heal and learn to live beyond your pain while discovering the best version of you.
What does grief have to do with chronic pain?
Grief is a complicated emotion. We find most people with chronic pain/illness experience grief at some point in some capacity. At first you may have trouble identifying what you are experiencing as grief, but in time it all makes sense. People who struggle with chronic health issues often find themselves grieving the healthy life they expected and the healthy self they dreamed to be. This grief is complicated and hard for a lot of people to understand and process. The clinicians at Chronic Hope Counseling understand this connections and are trained and prepared to help you start processing this complicated emotion.
What insurance do you take/how do your fees work?
Currently we accept Blue Cross Blue Shield insurance and self pay clients. Don’t let this scare you if you are out of network! We can bill your out of network benefits for you and even submit superbills for you. You might be surprised how much your out of network benefits cover your counseling session. Let us check your benefits for you! We also have very well trained and supervised interns who can work with you for as low at $25 a session. If you are looking for chronic pain/illness counseling please reach out to us and we will discuss payment options.
Do you have a physical office?
Right now we are 100% telehealth, we will start offering the option in person sessions starting in April
Do you offer groups?
Yes we do! Check out our group counseling page for more information.
Still have questions? Send us a message!
